A summarizing view of business functions for work planning.

What is Visual SMB?

Visual SMB is a workflow model that helps entrepreneurs and business owners gain an instant bird’s eye view of their business by function.

Its goal is to capture defects in each business function and increase focus on areas most important to the business’s survival or growth.

The hope is to help entrepreneurs systemize function categories for finding significantly critical areas, as well as be able to decrease overwhelm, anxiety, and stress.

Why It’s Important

When business activity increases, more business functions become apparent and important while demanding the entrepreneur’s attention.

Using Visual SMB allows entrepreneurs for quick resets, business function reviews, and targeted plans of action. This also helps them improve or spend time with functions that may need attention.

This will help entrepreneurs understand the fundamental and potentially enter into any business industry due to the underlying foundations.

HERE'S A BRIEF OVERVIEW OF...

How It Works

Visual SMB can be applied by any profit-focused organization and in any economy around the world. The first step is to draw out the structure in the form of 4 pillars (Foundation, Acquisition, Delivery, Exit). Then, you can apply the 4 pillars to lists for classifying every existing business function into each pillar. From there, you consider which function needs attention or which parts have deficiencies most. The result is you can immediately solve the critical area then drive your business growth.

Structures

Visual SMB aims to help us truly categorize business functions that are essential for achieving business goals. Below, you’ll find the model divided into four key pillars. Each pillar consists of various divisions, duties, and tasks working together.

Foundation

All business functions are required to keep a business in existence, for example, laws, finance, business model, and management.

Acquisition

All business functions are used to gain or generate prospects and new customers, for example, marketing, advertisement, sales, and lead generation.

Delivery

All business functions are required to manage the customer relationship, for example, logistics, billing, customer support, and accessibility.

Exit

All business functions used to release a customer from the business smoothly and amicably, for example, customer feedback, satisfaction survey, referral, and service report.

Insights

There are some interesting insights to be gained from Visual SMB. For example, imagine you look at business structures in a bird’s eye view. Then, you have to think thoroughly about each business function to troubleshoot in critical areas faster and more efficiently.

01.

DIGESTIBLE VIEW

The overall picture showing how your business looks from afar.

02.

BUSINESS FUNCTIONS

Thinking about your business in terms of a separate function.

03.

CRITICAL AREAS

Focus on fixing and improving business functions that matter most.

Use Case

LAUNCH YOUR BUSINESS
LAUNCH YOUR BUSINESS

You are the owner of a booming hostel in a capital that has only seven staff, and it’s fully booked every day.

INSPECT THE ERRORS
INSPECT THE ERRORS

You start to notice that the working performances of the staff are not productive. It makes you worried about negative feedback from guests and lower sales.

FIND ITS CAUSES
FIND ITS CAUSES

You then find out that they have too many tasks and responsibilities are caused by the high pressure and stress of the staff.

MAKE A DECISION
MAKE A DECISION

You are still concerned that sales are down, and don’t know how to manage staff’s tensions while maintaining a positive image of your hostel.

USE VISUAL SMB
USE VISUAL SMB

While seeking the best way to solve the problem, you discover Visual SMB. Then you find out that decreasing staff’s stress is a top priority.

OBSERVE THE RESULT
OBSERVE THE RESULT

You reduce the tasks of employees and then you find that they are more work productive. As a result, your business has better sales and customer feedback.

AN ORGANIZATIONAL WORKFLOW MODEL

It’s common knowledge that in order for entrepreneurial people to make economic progress as owners, they must be involved in the creation and operation of a business. Businesses at their core are profit focused economic vehicles with many moving parts. These parts are called business functions and they are high level groupings of related business processes. The big problem is that as an entrepreneur’s  business activity increases, more business functions become apparent and important while demanding the entrepreneur’s attention.

Unfortunately, this can become incredibly overwhelming for the entrepreneur and make it very difficult to see which business functions they should be spending time improving, fixing or repairing. This lack of awareness can create significant risks for the business as more people or resources interact with incomplete or sub-optimal business functions when trying to work with the organization.

Hey There, I’m Dezmon Landers and thank you for visiting Visual SMB. It's my belief that...
Hey There, I’m Dezmon Landers and thank you for visiting Visual SMB. It's my belief that...

Entrepreneurship is a science.

I study, teach and consult on the subject. It’s a passion of mine because I want better lives for individuals and families around the world.

Everyday, millions of people worry about how they’re going to buy food, pay for healthcare and live in safe environments hoping to reduce stress, risk and worry. That shouldn’t be.

Entrepreneurship education is the answer.

If turned into a science, accessible by the masses, it can be the body of knowledge that helps individuals and families raise their quality of life and protect those they care about most.

So, that’s my purpose and I’m doing my best to stick to it. Hopefully, we can help the world, one individual and family at a time.

Let’s Talk And Discuss

Thank you for exploring VisualSMB and hope it provides a more manageable view of growing business's moving parts. If you have any questions or need assistance, please message us below.

YOUR BUSINESS PILLARS

What is your business structure in the form of four pillars?

YOUR SOLUTION

Which pillar of your business has the most problems needed to be solved immediately?

MANAGING PLAN

How will you manage the critical areas of the business?